Air India Booking Information

Air India, the country’s national flag carrier and the world’s first all-jet airline, flies from its major hubs at the Indira Gandhi International Airport and Chhatrapati Shivaji International Airport.

Flying to 75 domestic and international destinations, the carrier offers advanced reservations through its online booking facility on its website at http://www.airindia.in.

At present, Air India’s online booking facility is only available for flights operated by Air India’s parent company, Air India Limited and its code share partners. Passengers can book flights for as many as nine (9) passengers, whether in First Class, Business Class or Economy, from 300 days before their flight schedule and up to two hours before their flight’s departure time.

Air India’s online booking service also allows flyers to search for their preferred flight route and date, book different flight classes for several inbound or outbound legs of their journey, reserve seats, pre-order a meal or service, or book a car and hotel. Air India accepts credit card, debit card, and Internet banking or direct debit payment options through the online booking facility on their website.

Travelers on-the-go likewise have the option to book their tickets via ngpay, India’s largest mall on mobile. Air India is the only airline that offers domestic flight booking via this end-to-end mobile service. Passengers may also opt to purchase their tickets via any Air India office, of which there are 83 across India, including at airports, or through recognized travel agencies.

For passengers in a hurry, Air India’s web check-in facility allows them to check in for their flights directly at the airline’s website. Any confirmed ticket holder in any booking class can avail of the carrier’s web check-in facility at Air India’s website.

Any inquiries about flights, ticket reservations, and bookings on Air India may be directed at the online booking helpdesk at landline numbers 011-24624074, 011-24624075, or 011-24694171 from 10AM to 5PM. Otherwise, passengers can email eCommerce@airindia.in.

The airline has several toll free numbers to address inquiries from international flyers at 1800 180 1407, 1800 223 7776 (USA), 1800 625 6424 (Canada), and 800 635 0041 (UK), as well as landline numbers for mobile users at 022-27580777 and 0124-2877 777.

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